Relais & Châteaux are stewards of our global culinary heritage. Together we work to preserve the precious nature of the earth’s bounty. We celebrate and pave the way for tomorrow’s cuisines through our creativity, responsibility and commitment. The men and women who cook with us are trained to apply our golden rule: to offer a cuisine that is in harmony with the geographic location of each Relais & Châteaux property and that respects and reflects seasonal products. We have joined forces with farmers and fishermen to protect the harvest of humanity and be guardians of the biodiversity of our planet. Above all, we protect and promote the rich diversity of the many different cuisines and elements of hospitality throughout this world, seeing them both as somewhat intangible but still valuable assets of our humanity and our cultural heritage.
1. Offer a « cuisine » that is representative of local traditions and environments and reflects their global diversity.
Astrid & Gastón - Lima, Pérou
A wise and talented interpreter of flavours, Gastón Acurio has turned Lima into a Mecca for South-American culinary arts. The cuisine of the restaurant Astrid & Gastón tells the story of Peru and its regions. With his menu “Memorias de mi tierra” (Memories of my Land), Gastón Acurio and Diego Muñoz regularly change their dishes to reflect the cultural diversity of the region, its richness and genuine respect for the seasonality of the produce.
2. Receive guests in a way that respects the individuality of each Relais & Châteaux property location, landscape, décor, and its unique way of good living and fine dining.
The Yihe Mansions - Nanjing (Jiangsu), Chine
It was in Nanjing that the government of the new Republic of China established itself in 1927. Private mansions were built, including the Yihe Mansions, which is a perfect illustration for modern Chinese architecture known under the name of Republic Style or National Style. These mansions have been refurbished with elegance, respect for the materials and building techniques of that time, so that the Yihe Mansions were presented with a UNESCO Award in 2014.
3. Welcome guests as friends, in an atmosphere where the host Relais & Châteaux property share its passion for “living well”.
Gasthof Post - Lech am Arlberg, Autriche
The Moosbrugger Family has been offering an exceptional welcoming experience and true hospitality for their guests since 1937. Attention to detail, meeting all needs, offering of a traditional afternoon tea in front of an open fireplace, those are the commitments of Sandra and Florian Moosbrugger.
4. Initiate strong relationships with local farmers and fishermen and develop a Conservatory that protects and promotes biodiversity.
Georges Blanc Parc & Spa - Vonnas, France
Growing up in the kitchen of this prestigious property, Georges Blanc has consistently celebrated and used the regional produce from Bresse through his locally inspired dishes. He is the President of the Protected Appellation “A.O.P. Volaille de Bresse” to passionately defend and protect this species.
5. Encourage responsible fishing to protect the biodiversity of the oceans.
Le Manoir aux Quat’ saisons - Oxford, Royaume-Uni
No fishing during the spawning period, awareness of the minimum size of the fish when fishing, ensuring that the fishing methods are ethical and sustainable: those are the commitments of Raymond Blanc, who was amongst the first to comply with the precepts of the Marine Stewardship Council, an international label of sustainable fishing. Mobilised and engaged for sustainable cuisine, he is also the President of SRA (Sustainable Restaurant Association).
6. Contribute to renew natural resources by reducing food waste and using seasonal products locally sourced.
Blackberry Farm - Walland, Tennessee, États-Unis
1,700 hectare farmland supply the property’s kitchen with the finest fresh seasonal produce throughout the year. Cheese, vegetables, honey and cider are all produced at the farm and constitute the essential ingredients of a simple cuisine, one that subtly blends the resources of the local region.
7. Limit the environmental impact of Relais & Châteaux properties with regards to energy, water and waste by employing the Sustainable Restaurant Association (SRA) system of checks.
Soneva Fushi - Kunfunadhoo Island, Baa Atoll, Îles Maldives
Soneva or the art of sustainable tourism. Soneva has committed itself and made the environment its priority. Solar panels, water treatment, natural ventilation, waste management, use of biochar as charcoal, glass recycling, protection of biodiversity, social commitment are in line with the support of the SLOW Life Foundation which supports innovative projects for the environment and the communities.
8. Associate the finest tastes with nutrition and health to show our guests how fine “cuisine” and well-being go hand in hand.
Les Prés d’Eugénie Michel Guérard - Eugénie-les-Bains, France
Three-star chef Michel Guérard, the inventor of health-based cuisine, has turned the small village of Eugénieles-Bains into the “First Minceur Village in France”. With the conviction that the culinary delights can be easily associated with healthy diet, he has created the “Ecole de Cuisine de Santé®”, which highlights the basics of nutrition without neglecting the demands of taste.
9. Develop a system for training young people in each region in the art of good taste, food preparation and service.
Johann Lafers Stromburg - Stromberg, Allemagne
The starred chef and media star Johann Lafer is committed to sharing his knowledge about products and culinary delights. The creator of the Food@ucation project, his ambition is for the younger generation to discover the basics of authentic, healthy cuisine and “a life devoted to good taste”.
10. Be part of the regional culinary culture and share our knowledge to teach and enrich the Food Arts as part of the Intangible Heritage of Humanity and as the 10th Art Form.
Asaba - Shuzenji, Japon
1200 years ago this property was a “Shukubo”, a Buddhist temple providing accommodation to guests who visit for praying and meditation. Considered as one of the best traditional Japanese hotels, owned for more than 500 years by the Asaba family, this property is witness to the rich heritage of this country. Gardens around a pond, onsens and a traditional Noh theatre are features which make Asaba the heir to the Onkochishin philosophy (learn from the past).
The Relais & Châteaux family strives to share what is beautiful, good and unique by creating moments for our guests that are not just a luxury reserved for the elite, but a treasure to be shared with anyone who cares about and wants to feel a part of the world around them. We cultivate and share this value with many different communities - small farmers and producers in our regions who are all too often isolated or ignored; hundreds of young apprentices whom we welcome into this world and to whom we proudly pass along our trade and the understanding and skills associated with it; and our employees, with whom we are united and from whom our ambition and passions truly shine.
11. Sign contracts with small local producers who supply our restaurants, offering them an appropriate price allowing them to grow their products without chemicals or GMO, avoid overproduction and the depletion of natural resources.
Txai Resort Itacaré - Itacaré, Brésil
Through the Companions of Txai Institute, this resort is fully committed to sustainable tourism preserving natural resources for future generations. Situated in a protected area, the support of the local community and environment is their priority, from the cultivation of the soil to the social development of the local community. 23 families of small producers are committed to grow organic fruit and vegetables that are consumed by the Txai Resort Itacaré or sold on the organic food market of the village.
12. Set up a plan to train the young in the spirit of the “artisan journeymen” where they can learn the skills our professionals use daily throughout the world.
Hôtel et Restaurant Régis & Jacques Marcon - Saint-Bonnet-le-Froid, France
Members of the Association Générations Cuisines & Cultures, Régis and Jacques Marcon teach the skills and knowledge. Mastering of service, awareness of taste and knowledge of products are taught to the young chefs who use these acquired skills throughout the world. Through their educational programmes they support the professional career of apprentices from property to property.
13. Give our personnel good working conditions and salaries that allow them to achieve the level of excellence of Relais & Châteaux so they become our ambassadors everywhere they go.
Camp Jabulani - Hoedspruit, Afrique du Sud
Camp Jabulani cares for the animals of the reserve, but also invests in the development of the young and its employees. The property supports several initiatives aimed at the education of the children of the Paulos Ngobeni school, in a small village near the reserve. Another initiative taken by Camp Jabulani is the development and training of their employees, allowing them to grow their professional path to earn a better salary.
14. Develop “The art of taking care and being attentive to someone’s needs and desires” by conveying, in a personal way, our pleasure to serve, making the experience at Relais & Châteaux a unique, fulfilling and inspiring moment.
Brilliant Resort & SPA Jingmai - Pu’er city, Chine
Nestling in the heart of the Jingmai mountains with more than 400 hectares of Pu’er tea (one of the best in the world) plantations, the Brilliant Resort & Spa offers a relaxation in abundance. Discover, the tea treatments and the tradition of the mountain populations, who have lived for generations at the rhythm of the tea plantations. In this enchanting setting, the art of taking care of others is not only a motto but a mission.
15. Create relationships with local authorities to participate in the planning and initiation of programs for local development.
Auberge du Soleil - Rutherford, Californie, États-Unis
With several ecolabels (Tripadvisor® GreenleadersTM, Bay Area Green Business Certified, Green Spa Network Partner, Whole World Water), the Auberge du Soleil is committed on a daily basis to preserve and utilise the local culture and region by turning employees and guests into guardians of the diversity of Napa Valley. Through the Napa Valley Vine Trail (NVVT) the Auberge du Soleil promotes this territory by building a network of trails within the vineyard for hiking or biking, so that everybody can appreciate this precious environment and benefit fully from one of the most prestigious American winegrowing regions.
Our ambition for every Relais & Châteaux property is that each experience be an inspiration for our guests, our suppliers, our staff and our local partners. Together, we can craft and create a new and more humane world: one that is more sensitive and attentive to the essential aspects of dining, warmth and welcome, which are the foundations of a more peaceful and open society. We join in this movement with our partners who feel as we do, believing it is a cause that is worth fighting for and supporting each day. While we all have individual responsibilities, our collective commitment is to move forward together on a shared, long-term venture to deploy our 20 commitments for cuisine and hospitality and to promote the “Arts de vivre” as the true 10th Art.
16. Participate in the promotion of manual jobs, which stress the importance and value of working with one’s hands, allowing young people to realize professional goals.
Bushmans Kloof Wilderness Reserve & Wellness Retreat - Cape Town, Afrique du Sud
The German Moravian Mission Station provides the Bushmans Kloof Wilderness Reserve with rooibos and leather goods. With this partnership the property promotes the local talent and the importance of savoirfaire, whilst developing the employment in the region. This is supplemented by a full programme concerning sustainable development of which Bushmans Kloof Wilderness Reserve is a perfect illustration (winner of the Wildlife Conservations Programme of Condé Nast Traveler World Savers Awards in 2009, winner of the Environment Trophy of Relais & Châteaux in 2007).
17. Explain these 20 principles to our clients so that they can improve the way they plan their holidays, in a responsible manner.
Relais & Châteaux Association
At the UNES CO, a highly symbolic place for the defence of culture, education and sciences, the twenty commitments of the Relais & Châteaux Vision have been declared before more than 100 journalists from all over the world. By creating these guidelines, the Relais & Châteaux Association focuses its efforts on the quest for a better world through hospitality and cuisine.
18. Invest locally to help communities unite the cultural and practical links between the city and the countryside.
Anjajavy - Madagascar
Anjajavy works closely with the NGO Écoles du Monde and participates in the development of four isolated villages close to the lodge. With the financial support of local micro-enterprises, the commitment focuses on education, fishing (purchasing of canoes, nets etc), agriculture (purchasing of seeds and fertilisers), apiculture (purchasing of beehives), cattle and artisanship. Finally, the hotel employs around 100 local people and contributes towards the development of the countryside and its resources which discourages the local inhabitants to leave for larger towns.
19. Create global alliances, starting at the local level, between people working with different means but sharing the same objectives (to diminish food waste, develop local and sustainable food production, maintain biodiversity).
Relais & Châteaux Association
Relais & Châteaux joined the SeaWeb programme in 2009 and the association has been fighting for the defence and the protection of the products and reserves of the seas. Therefore members removed the Mediterranean blue fin tuna from the menus. In 2011 the European Commissioner for Maritime Affairs and Fisheries spoke at the international congress of Relais & Châteaux in Lisbon in support. In addition a partnership with the SRA (Sustainable Restaurant Association) has been formed in 2014.
20. Share the Vision among the owners of Relais & Châteaux, chefs, dining and hotel staff and wine experts, and ensure through local and international events, that our actions and our words contribute to « make the world a better place through cuisine and hospitality » and to recognize the « Arts de vivre » as the 10th Art.
Relais & Châteaux Association
The Relais & Châteaux Vision announced at the UNESCO is distributed, adhered to and explained to all the properties, ensuring an accurate understanding and implementation of the commitments. The Association will convey clear messages associated with this vision, throughout the world. The movement is overseen by the Relais & Châteaux Academy as well as their educational programmes. Relais & Châteaux has been driving the creation of an industry qualification, a university diploma in partnership with the Institut Paul Bocuse and the network of the IEHCA University of Tours, scheduled to launch in 2015.