Contact·

Relais & Châteaux

Advice and bookings

The Relais & Châteaux concierge service has been expressly conceived to help you plan your next getaway. Our concierges have access to real-time guest-room availability and can also reserve hotels within the collection that do not offer online booking. The team is comprised of specialists that can advise on making trips to our global properties, across 65 countries. You can entrust them with your travel plans, for everything from tailor-made itineraries that lead from one property to the next, to family stays and more complex bookings across multiple rooms. Contact our concierges at the number below corresponding to your country.

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EUROPE

Austria	+43 720 828 018*
Belgium	+32 2 216 7725*
France	+33 1 76 49 39 39*
Germany	+49 69 96 75 91 17*
Irland	+353 1 685 9351*
Italy	+39 02 6269 0064*
Luxembourg	+352 20 20 42 91**
Netherlands	+31 20 225 3747*
Portugal	+351 30 450 0092*
Spain	+34 93 317 66 33*
Switzerland	+41 22 508 3001*
United Kingdom	+44 203 519 1967*
Ukraine	+380 89 323 9891*
Other countries	+33 1 45 72 96 50***

 

AMERICAS

Brazil	0800 892 4042**
Canada	+1 800 735 2478**
Mexico	+52 55 5705 1717**
United States	+1 800 735 2478**
Other countries	+54 11 4326 3861***

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ASIA - PACIFIC

Australia	+61 283246559*
Hong Kong	800 905 767**
India	+91 124 430 9400**
Japan	0800 888 3326**
Kazakhstan	+7 727 350 5459*
Mainland China	4001 203 186**
New-Zealand	+64 98846157*
Russia	8 800 707 3841**
Singapour	1800 733 2460**
South Korea	00798 8521 0002**
Taïwan	0080 665 1992**
Other countries	+65 3158 3022***

 

 

MIDDLE EAST

Israël	+972 72 223 7534*
UAE	800 035 703 552**
Other countries	+33 1 45 72 96 50***

 

You can also email our concierges at the following address: reservation@relaischateaux.com.

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Gift Box Customer Service

Our team of advisors is available from Monday to Thursday from 9 a.m. to 6 p.m., and from 9 a.m. to 5 p.m. on Fridays.

Contact the team by calling +33 (0)1 77 48 14 88* (press 1 if you are calling on behalf of a company), or by email:
Private customers - commercial@relaischateaux.com
Corporate customers - corporate@relaischateaux.com